Clear from the beginning.
Service terms and refund policy · November 7, 2026
Your keepsake
The $99 one-time bundle includes a personal memorial song, printable lyrics, a private website page, downloadable files, and a Google Drive copy shared with your verified email. Any applicable taxes and the final total are shown before payment. There is no subscription.
Preview and delivery
You can hear a personal preview before buying. Delivery is within seven calendar days of confirmed payment unless a different delivery window is explicitly agreed before purchase. We use AI-assisted tools and personal review. A fictional instrumental example demonstrates the experience and is not a customer recording.
Changes and refunds
One round of lyric or pronunciation changes is included if requested within 14 days of delivery. You may request a full refund within 30 days of delivery without first requesting a revision. If we cannot fulfill an order, we will refund it. Contact us through the contact form with your order reference.
Your memories and files
Submit only material you have permission to use. You retain your rights in your own writing and photos. The delivered song may be kept, downloaded, and shared for personal use. We do not promise exclusive copyright ownership of AI-generated elements. Separate commercial reuse requires confirmation that the underlying production license permits it.
Your private page and Drive copy
Keep your login secure. Anyone who receives a downloaded file can keep or share it; that cannot be undone by disabling a page. Website hosting is provided while the service operates. Save your own copies. Google Drive access depends on the verified email used for your order and Google’s access requirements.
Support
For account access, corrections, privacy, delivery, or refunds, send us a message. These terms do not limit rights that cannot be excluded under applicable law.